Help centre

Answers to common questions.

  • My cook has not confirmed

    Reservations expire after 24h, refunded

  • I missed my pickup window

    Contact the cook first, then us

  • A dish was not as described

    Report within 24h for a refund

  • How tokens work

    Earning, spending and gifting

Median first reply: 2 hours, 8 AM – 10 PM Pacific.